{"id":47,"date":"2024-05-14T06:34:24","date_gmt":"2024-05-14T06:34:24","guid":{"rendered":"http:\/\/www.freshbreathofhair.com\/?page_id=47"},"modified":"2024-08-14T07:35:28","modified_gmt":"2024-08-14T07:35:28","slug":"faq","status":"publish","type":"page","link":"http:\/\/www.freshbreathofhair.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

How Can I Find Out More Information About a Product?<\/h2>\n

We provide detailed descriptions of all our products on their individual product pages. Each page includes information on ingredients, usage instructions, and benefits to help you make an informed decision. If you still have questions after exploring the product pages, we encourage you to visit our Sustainability<\/strong> page, which outlines our eco-friendly practices. Additionally, our team is always here to assist you\u2014just send an email to info@freshbreathofhair.com<\/strong>. We love connecting with our customers and are happy to provide any additional information you may need!<\/p>\n

Will My Product Melt, Dry Out, Freeze, or Expire?<\/h2>\n

Our products are crafted to withstand typical environmental changes, so short-term exposure to heat or cold shouldn’t affect their performance. However, to ensure optimal results, we recommend using our products within two years of their manufacturing date. You\u2019ll also want to check the Period After Opening (PAO)<\/strong> symbol\u2014an open jar icon typically found on the packaging\u2014indicating how long the product remains effective after it\u2019s first opened. Proper storage in a cool, dry place will also help preserve the quality of your product.<\/p>\n

When Will My Order Arrive?<\/h2>\n

We pride ourselves on delivering orders quickly. For Canadian customers, delivery typically occurs within 3 to 10 business days<\/strong>, depending on your location. In the USA, orders generally arrive within 3 to 5 business days<\/strong>. Please note that occasional delays may happen due to US customs processing. If you\u2019d like more information about your shipment or need to track your order, please visit our Shipping<\/strong> page. We\u2019re committed to ensuring your order reaches you as swiftly as possible!<\/p>\n

How to Set Up for Tax Exemption?<\/h2>\n

To benefit from tax exemption when placing an order, it’s essential to complete the setup process before making your purchase. Unfortunately, we are unable to retroactively apply tax exemptions after an order has been placed. Here\u2019s how to get set up for tax exemption:<\/p>\n

Step 1: Create an Account:<\/strong>
\nFirst, make sure you have an account registered on our online store. This will ensure that your tax exemption is automatically applied to future orders.<\/p>\n

Step 2: Submit Your Status Card:<\/strong>
\nNext, email a clear photo of your Status Card<\/strong>, ensuring that the expiry date is visible. If you reside on a reserve, please include your shipping address in the email to make sure we apply the correct exemption. Our email for submissions is info@freshbreathofhair.com<\/strong>.<\/p>\n

Step 3: Confirmation Email:<\/strong>
\nOnce we\u2019ve processed your information, we will send you a confirmation email. After that, you\u2019ll be all set to place orders with your tax exemption automatically applied at checkout!<\/p>\n

When Will My Credit Card Be Charged?<\/h2>\n

Your credit card will be charged immediately after your order is accepted and processed. This ensures that your purchase is confirmed and we can begin preparing your items for shipment right away.<\/p>\n

What Forms of Payment Do You Accept?<\/h2>\n

We accept a wide range of payment methods to make your shopping experience convenient. You can pay using Visa, Mastercard, American Express, Diner\u2019s Club, Discover, Google Pay, Apple Pay, Shop Pay<\/strong>, and AfterPay<\/strong>. Whether you prefer using traditional credit cards or modern digital wallets, we\u2019ve got you covered.<\/p>\n

If you have any other questions or concerns, feel free to reach out to us at info@freshbreathofhair.com<\/strong>. We\u2019re here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"

How Can I Find Out More Information About a Product? We provide detailed descriptions of all our products on their individual product pages. Each page includes information on ingredients, usage instructions, and benefits to help you make an informed decision. If you still have questions after exploring the product pages, we encourage you to visit […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"post_excerpt_skillate_core":"

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